Foydalanish shartlari

Oxirgi yangilanish / Last updated: 2026-10-15

Bu shartlar chaat.uz («chaat», «biz») xizmati bilan undan foydalanuvchi biznes («Siz») o'rtasidagi kelishuvdir. Kabinetda ro'yxatdan o'tib yoki akkauntingizni ulab, Siz shu shartlarga va Maxfiylik siyosatiga rozilik bildirasiz.

1. Xizmat

chaat — bizneslar uchun AI chat-bot: Instagram Direct, Telegram va sayt vidjeti orqali kelgan mijoz xabarlariga biznesning o'z ma'lumotlari (katalog, bilim bazasi, profil) asosida javob beradi, suhbatlarni bitta inbox'da jamlaydi, mijoz so'rovlarini (lidlarni) yig'adi va kerak bo'lsa suhbatni operatorga topshiradi.

2. Hisob

Xizmatdan faqat bizneslar (yuridik shaxslar va tadbirkorlar) va ularning vakolatli xodimlari foydalanadi. Hisobni ochgan shaxs biznes nomidan harakat qilishga vakolatli ekanini tasdiqlaydi.
Siz faqat o'zingizga tegishli yoki boshqarish huquqiga ega bo'lgan Instagram akkaunt, Telegram bot va saytlarni ulaysiz.
Kirish ma'lumotlarini (telefon, parol) sir saqlaysiz; hisobingizdan bajarilgan harakatlar uchun Siz javobgarsiz.

3. Sinov muddati va tariflar

Yangi biznes 14 kun davomida 300 ta AI javobigacha bepul sinab ko'radi. Muddat yoki limit tugagach AI javoblari to'xtaydi; inbox va ma'lumotlar saqlanib qoladi.
Keyin tarif tanlanadi: oylik to'lov, oldindan. Tarif oyiga AI javoblari soni va kanallar soni bilan cheklanadi; limit tugasa AI javoblari keyingi davrgacha to'xtaydi.
Narxlar saytda e'lon qilinadi; o'zgarsa, kamida 14 kun oldin xabar beriladi va joriy to'langan davrga ta'sir qilmaydi.
To'langan davr uchun pul qaytarilmaydi, xizmat bizning aybimiz bilan 3 kundan ortiq ishlamagan holatdan tashqari.

4. AI javoblari

Javoblar sun'iy intellekt tomonidan avtomatik tuziladi va xato bo'lishi mumkin. Siz bilim bazasi, katalog va javoblarni nazorat qilasiz, suhbatni istalgan vaqtda operatorga olasiz.
chaat mijoz bilan tuzilgan bitim, narx yoki va'dalar uchun tomon emas; mijozlar oldidagi majburiyatlar biznesga tegishli.
Siz chaat'ni mijozlarni aldash, spam, noqonuniy tovar yoki xizmatlarni sotish, boshqalarning huquqlarini buzish uchun ishlatmaysiz va Meta, Telegram platformalari qoidalariga rioya qilasiz.

5. Ma'lumotlar

Mijozlaringiz ma'lumotining egasi — Siz; chaat uni faqat Sizga xizmat ko'rsatish uchun va Maxfiylik siyosatida yozilganidek qayta ishlaydi. Hisob yopilganda ma'lumotlar 30 kun ichida o'chiriladi.

6. Xizmat mavjudligi va javobgarlik

Biz xizmatni uzluksiz ishlatishga intilamiz, lekin texnik ishlar, Meta/Telegram yoki AI provayderlari tomonidagi uzilishlar bo'lishi mumkin. Rejali ishlar haqida oldindan xabar beramiz.
Bizning javobgarligimiz so'nggi 1 oyda Siz to'lagan summa bilan cheklanadi. Yo'qotilgan foyda, mijozlar yoki ma'lumot uchun bilvosita zarar qoplanmaydi.

7. Bekor qilish

Siz istalgan vaqt kanalni uzishingiz yoki hisobni yopishingiz mumkin — kabinetdan yoki @chaatuz_bot orqali.
Biz shartlar qo'pol buzilganda (spam, aldash, noqonuniy faoliyat, to'lanmagan qarz) hisobni to'xtatishimiz mumkin; bundan oldin, iloji bo'lsa, ogohlantiramiz.

8. O'zgarishlar va qonun

Shartlarni yangilashimiz mumkin; muhim o'zgarishlar kabinetda yoki Telegram orqali kamida 14 kun oldin e'lon qilinadi. Shartlar O'zbekiston Respublikasi qonunchiligi bilan tartibga solinadi; nizolar avval muzokara, keyin sud orqali hal qilinadi.

9. Bog'lanish

Savollar: Telegram @chaatuz_bot.

Terms of Service (English)

These terms are an agreement between chaat.uz (“chaat”, “we”) and the business using the service (“you”). By creating an account or connecting an account you accept these terms and our Privacy Policy.

Service. chaat is an AI assistant for businesses: it replies to customer messages received on Instagram Direct, Telegram and a website widget using the business’s own catalog and knowledge, keeps conversations in one inbox, collects customer requests (leads) and hands conversations over to staff when needed.

Account. The service is for businesses and their authorised staff. You connect only accounts, bots and websites you own or are authorised to manage, keep your credentials confidential and are responsible for activity under your account.

Trial and plans. New businesses get a 14-day free trial with up to 300 AI replies; after that AI replies stop until a plan is chosen. Plans are paid monthly in advance and limit the number of AI replies and channels per month. Price changes are announced at least 14 days ahead. Paid periods are non-refundable except for outages caused by us lasting more than 3 days.

AI replies. Replies are generated automatically and may contain mistakes; you control the knowledge base and can take over any conversation. chaat is not a party to any deal between you and your customers. You must not use chaat for deception, spam, illegal goods or services, or in breach of Meta or Telegram platform policies.

Data. You control your customers’ data; chaat processes it only to provide the service, as described in the Privacy Policy, and deletes it within 30 days after the account is closed.

Availability and liability. We aim for continuous operation but outages at Meta, Telegram or AI providers may occur. Our liability is limited to the amount you paid in the last month; indirect losses are excluded.

Termination. You may disconnect channels or close the account at any time. We may suspend accounts for serious breaches (spam, fraud, illegal activity, unpaid fees), with prior notice where possible.

Changes and law. We may update these terms with at least 14 days’ notice of material changes. These terms are governed by the laws of the Republic of Uzbekistan. Contact: Telegram @chaatuz_bot.